How results are ordered

You should always be able to tell why you are seeing a business, and whether anyone paid for it to be there.

Ordinary results

Within a search or category, ordinary results are ordered by two things only: verified businesses first, then the most recently updated listings. Payment has no effect on this order.

Sponsored listings

Businesses can pay for a placement above the ordinary results in their category or on the home page. These are always marked “Sponsored” and shown in a separate block. A sponsored business must still pass the same review as every other listing.

Verified businesses

“Verified” means we checked the registration details the business gave us, such as its company or business registration number, against official records or documents. It cannot be bought. It is a check that the business exists as described; it is not a guarantee of its products or services.

Advertisements

Display banners are marked “Advertisement”. Advertisers do not influence our price guides or which businesses we list.

How listings are reviewed

Every listing is reviewed against our written rules before it is published. Our reviewers are assisted by automated checks, and a person makes the final decision on rejections and on verification.

Listings we remove

We remove listings that are misleading, unlawful, duplicated or that we cannot reach. Report a listing.