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Terms of use

Version 2026-11-14

Plain terms for a plain service. By using this site you agree to them.

1. Who we are

This site is operated by [Company legal name to be added], [Registered address to be added] ([Company registration number to be added]). Contact: contact page.

2. What the site provides

We publish a directory of Sri Lankan businesses, guidance on what things typically cost in Sri Lanka, guides to common scams, a trip planner, and a service through which you can request a quote for a private driver.

2a. The business directory

Listings are written by the businesses themselves. We review listings before publication and may check registration details, but we do not guarantee any business, its products or its services, and we are not a party to any dealings between you and a listed business. “Verified” has the meaning set out on How results are ordered, which also explains our ranking and paid placements.

2b. If you list a business

You confirm that you are authorised to list it and that your details are accurate, lawful and kept up to date. You may not list illegal goods or services, post misleading claims, or create duplicate listings. We may edit, decline, suspend or remove listings, and will tell you why. Sponsored placements and advertising are sold at the published rates, run for the period stated, and are always labelled; payment does not affect ordinary ranking or verification. Enquiries you receive may be used only to respond to them.

3. Prices are guidance, not guarantees

The prices, fees, drive times and planner estimates on this site are researched in good faith from the sources we link to and are dated. They change, and sources sometimes disagree. Treat them as guidance and confirm official fees at the source before you pay. The planner's output is an estimate, not an offer.

4. Quotes and bookings

Requesting a quote is free and does not commit you to anything. A booking exists only when we confirm it to you in writing, and it is then governed by the booking conditions sent with that confirmation, including price, what is included, payment and cancellation. [Booking conditions and the legal role of the company in driver bookings to be added]

5. Your account

You are responsible for keeping your password confidential and for activity on your account. You must be at least 16 and give accurate details. You can delete your account at any time from My account. We may suspend accounts used to abuse the service.

6. Acceptable use

Do not use the site unlawfully, attempt to gain unauthorised access, interfere with its operation, submit false enquiries, or copy substantial parts of its content by automated means without permission.

7. Our content

The text, design and tools on this site belong to us or our licensors. You may use them for planning your own travel. You may quote short extracts with a link back.

8. Links and partners

We link to third-party sites and may earn a commission from some, which we mark. We are not responsible for third-party sites or services.

9. Liability

We provide the site with reasonable care. To the extent the law allows, we are not liable for losses arising from reliance on price guidance, planner estimates or third-party services. Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

10. Privacy

Our privacy notice and cookie policy explain how we use personal data.

11. Changes

We may update these terms. The version date shows the latest change. Continued use after a change means you accept the updated terms.

12. Governing law

[Governing law and courts to be added]. If you are a consumer, you keep the protection of the mandatory laws of the country where you live.

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Prices last checked November 2026. Official fees change, so confirm at the source before you pay. © 2026 Do You Know Sri Lanka?.

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