Lesson 6 of 6 · 3 min

Rules and review

Know what reviewers check, why listings are sent back, and how to fix and resubmit.

What reviewers check

Reviewers check that your details are accurate and lawful. They check that your content is not misleading.

Claims such as largest or certified organic need evidence.

One listing per business

You may have one listing per business in each location. An account can hold up to 5 listings.

Why listings are sent back

A listing may be declined, suspended or removed. We always give a reason.

Common reasons include unclear details, claims without evidence, and content that is misleading.

• Check every claim you make.
• Remove words such as largest unless you can show evidence.
• Make sure your name and town match your documents.

How to fix and resubmit

Read the reason we give in full. Make the changes it asks for.

Save the listing again. It then goes back into review, which usually takes up to two working days.

• Read the reason in full.
• Fix each point the reviewer raised.
• Save the listing again to send it back to review.